PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

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Customer Service (800-323-5188) Needs an overhaul

Customer Service is abysmally inadequate. The "Let us save your place in line and call you back.." If that works, it is days later. Waiting on line takes hours, if you connect ever. The continuous loop of telling you how great the company is, only adds to your already increasing frustration.

  • Guest
  • Feb 28 2022
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  • Admin
    Jessica Ryter commented
    March 01, 2022 00:09

    We passed along your feedback to the appropriate team.