PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.


Maintenance schedule

I am currently trying to view my recent lab results and the message states the system is closed for maintenance? Why would you be doing maintenance at 2:30 in the afternoon? If you are in fact experiencing technical difficulties it should say so. Stating “closed for maintenance “ is extremely frustrating to the patient If that is not the case here.


  • Guest
  • Feb 11 2022
Please select the modality this idea applies to: CAPD (manual exchanges)
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  • Admin
    Jessica Ryter commented
    February 15, 2022 16:14

    The PatientHub Support team will be reaching out to assist you with this.