PatientHub Ideas

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Horrible

Been trying to get my supply order in for over a week. Called over 17 times waiting on the phone for over two hours each time. NEVER get an answer or call back. Don't have any supplies needed and they keep sending past submitted orders. Horrible will be seeking legal support to resolve this persistent issue.

  • Guest
  • Jan 26 2022
Please select the modality this idea applies to: CCPD (using a cycler)
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  • Guest commented
    February 08, 2022 04:39

    I have not received my orders for Dec 2021 or Jan 2022. I’ve been skipping treatments and completing only half treatments for all this time. I’ve had to beg for supplies from the nurses to even do half treatments. Is it time for legal action?

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  • Admin
    Jessica Ryter commented
    January 27, 2022 00:21

    Hello, we've passed your issue along to the appropriate team who will be reaching out to you.

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