PatientHub Ideas

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Worst customer service!

It's been 3 weeks and I still haven't received my order. This is the worst service I've ever experienced. I will take this matter to my attorney and file a law suit because as a patient we are relying on the solution to survive. This is a medical situation.
  • Guest
  • Jan 25 2022
Please select the modality this idea applies to: Home Hemodialysis
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  • Admin
    Jessica Ryter commented
    January 26, 2022 13:52

    We have passed your issue along to the Customer Service team who should be reaching out.

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  • Guest commented
    January 26, 2022 13:49

    I will be hiring an entire legal team for this matter. It’s been too many days now. It is unacceptable. Non essential companies are still moving products across the country yet an essential life and death business cannot.

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