PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.


March 2025 Update needs Fingerprint Logon

When trying to setup the fingerprint logon the Android APP shuts down and you have to login again. Have tried uninstalling the app and reinstalling it but nothing works. It worked fine before the update. My Samsung S23FE does have the biometrics turned on and I have given the Fresenius Patient Hub APP full access

  • Guest
  • Mar 31 2025
  • Attach files

Related ideas