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Hello!
I just wanted to say that I think it would be useful to have a report function where we could submit minor issues with machines. For example; I just had a faulty cartridge, alarm 13 during prime. Instead of waiting on the phone (currently caller #11) I’d love to be able to just do a quick report. This would also give you all data in case there’s a production issue. The easier you make it for us to report small issues the more likely we will be to report. (I have not reported in the past because I don’t want to wait on the phone for an hour or more for something so minor.)
Please select the modality this idea applies to: | Home Hemodialysis |