PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.
If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.

I have been a peritoneal patient of Fresenius for over a year. I am wheelchair bound. Since shortening the drain/patient lines I am not able to get to my bathroom for any of my bodily functions! Including washing my hands to disconnect which is causing a health and sanitizing problem. I feel as a group of customers we need more of a voice on the decision thatare made on our behalf. With that being said, we may need to put on grievances on social media to get the results we need.

Guest
Oct 2 2024

Please select the modality this idea applies to:

CCPD (using a cycler)

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Admin

AJ Boucher commented

03 Oct 11:53

I have been informed by the team that they are discussing a fix with and a roll out strategy. Please call customer support at 800-323-5188 to raise your concern and speak with your nurse about additional supplies.

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