PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.


Shortened Cycler Line and Clear Globe

Access to the bathroom commode resulted in the choice of room to get PD. Shortening the cassette line causes great stress as I have to move everthing, lines, cycler, black box, ups battery, and pulls on exit site(causing bleeding,redness)to barely reach the commode. Also removing the globe to check the clarity of PD fluid puts the patient at risk in delaying early detection of peritonitis. These issues are an immediate must fix for patient health and safety.

  • Guest
  • Sep 22 2024
Please select the modality this idea applies to: CCPD (using a cycler)
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  • Admin
    AJ Boucher commented
    23 Sep 11:48

    I have been informed by the team that they are discussing a fix with and a roll out strategy. Please call customer support at 800-323-5188 to raise your concern and speak with your nurse about additional supplies.