PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

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Shortened cassettes are a problem

the new length of the line will not allow me to reach the bathroom with out putting my cycler in the door way. This creates a tripping hazard and a fire hazard . Someone is going to get hurt falling on tube lines that are Up off the floor.

  • Guest
  • Sep 16 2024
Please select the modality this idea applies to: CCPD (using a cycler)
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  • Admin
    AJ Boucher commented
    17 Sep 14:11

    I have been informed by the team that they are discussing a fix with and a roll out strategy. If you have any questions please contact your nurse. Thank you.

  • Admin
    AJ Boucher commented
    17 Sep 13:46

    Please call customer support at 800-323-5188 to raise your concern and speak with your nurse about additional supplies.