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Shortened cycler cassetes

The shortened cassettes will now require my grandmother to not be able to use the bathroom. This change is decreasing quality of life and I plan to report this to as many people as possible. Its hard enough for people to be on dialysis and now you want them to poop and pee in their bedroom? I see how much money you get paid As much money as you make on all these sick people, you should be ashamed of yourselves. Lets stay tuned to x(twitter) and see what people think of this company when I am done letting them know how the almighty dollar is more important than allowing someone on dialysis to have quality of life. PD is supposed to allow people to live as normal of a life as possible, but 5 extra feet of tubing is too much for you to provide?
  • Guest
  • Sep 14 2024
Please select the modality this idea applies to: CCPD (using a cycler)
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  • Guest commented
    09 Oct 15:47
    This is a lie. I spoke with her nurse and they gave a priority list to Fresnius and has heard nothing since then. Fresnius has 10 days till my grandma runs out of the longer cassettes. She will not go to the bathroom in her bedroom where she can't flush and wash her hands, a critical component to being sanitary while doing PD. I have already contacted Fox news nation, as well as other local stations to cover this abuse to patients.
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  • Admin
    AJ Boucher commented
    17 Sep 14:11

    I have been informed by the team that they are discussing a fix with and a roll out strategy. If you have any questions please contact your nurse. Thank you.

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  • Admin
    AJ Boucher commented
    17 Sep 13:47

    Please call customer support at 800-323-5188 to raise your concern and speak with your nurse about additional supplies.

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  • Admin
    AJ Boucher commented
    16 Sep 14:14

    Thank you for sharing this information. I have escalated this to the proper team and someone should be in contact with you soon.

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