Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.
If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.
When the editing window closed, the recent order was unavailable on the hub. It said to view recent orders, but when I did, it went to the previous month. There's a gap that caused me to call to get my order information.
Please select the modality this idea applies to: | All of the above |
Thank you for reaching out. There is a 1-2 hour delay for the system to process the most recent order and update all down stream systems. All orders should be available for viewing in your order history once that time has past.