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Details needed in notifications

When I look at my notices, I get duplicate notices informing me I have appointments. The message reads “review the calendar for details”. My appointments aren’t in the calendar and consequently so aren’t the details. I have many doctor appointments! I need the details! Is it for lab work, and if so, do I need to bring waste bags and 24 hr urine collection or just a blood draw? Is it an on-site doctor visit or telehealth? Every month I have to call to get answers when it could be added to the notifications AND calendar.

  • Guest
  • May 1 2024
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  • Admin
    AJ Boucher commented
    02 May 14:35

    Thank you for reaching out. The notifications are meant to alert you of an appointment with Fresenius. The details on the calendar will give you the location and time of the appointment as well as show any notes from your care team they want you to be aware of before the appointment. If the appointment will be via telehealth that will be called out in the name of the appointment.

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