PatientHub Ideas

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If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.


“Time out” pop-up

I’m very glad that someone finally fixed the login issue on this app. Now, who came up with the monumentally moronic brainworm of the “Time out” popup text box? I can even get my password in before that think pops up, and no sooner do I clear it before it pops up again. And then whatever has already been typed into the password field when it pops up, gets deleted. So you have to start over and I’m half way through and oh dang, there’s the popup again. Let’s start all over and oh dang there it is again. Start over and oh dang there it is again! Do you get the picture! There’s been several times I’ve had to completely close the app because of that idiotic box! Whoever coded that needs to be taken out back and flogged with Cat 7 network cable! That thing is not a feature, it’s a massive bug! No one likes pop up boxes on the internet, what makes you think we want popups on the app that we need to track treatments with!? I’m pretty sure people can figure out the system timed out, when it takes them back to the login screen! Did you just now learn Visual Studio and say, ”Oooo, that’s really cool!”

  • Guest
  • Jan 20 2024
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  • Admin
    AJ Boucher commented
    05 Feb 13:48

    Suzanne please reach out to our support team to assist with your request at 1-800-313-1143.


  • Guest commented
    04 Feb 01:04
    How do I find my after care nurse
  • Admin
    AJ Boucher commented
    22 Jan 17:04

    I am sorry you are experiencing issues, please reach out to our technical support team at 1-800-313-1143.

  • Guest commented
    20 Jan 23:44

    Oh yes and several times, I get my password in and hit login and about a quarter second later that stupid text box pops up and immediately signs me right back out!