PatientHub Ideas

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Include patient ID and PIN on account page

If the Nx2me application has to be reloaded the patient ID and PIN are required to start using the app. Instead of making a call to your clinic and taking up valuable nurse time getting the app going again could be self service saving time and possible frustration.
  • Guest
  • Jan 6 2024
Please select the modality this idea applies to: Home Hemodialysis
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  • Admin
    AJ Boucher commented
    10 Jan 15:12

    For assistance getting the patient ID or Pin please reach out to NxStage Technical Support at 1-866-697-8243, Option 2, they would also be happy to help.

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  • Guest commented
    08 Jan 16:05

    As this idea appears to have been flagged that more information is required, what additional information is needed?

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  • Admin
    AJ Boucher commented
    08 Jan 15:57

    Thank you for your feedback. Please reach out to me via email at aj.boucheriv@freseniusmedicalcare.com so I can help direct you to the correct person.

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