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How about timely posting of full lab results

My labs were sent in a week ago and I have yet to see the full lab report. This seems to be an ongoing problem.
  • Guest
  • Sep 18 2023
  • Resolved
Please select the modality this idea applies to: Home Hemodialysis
  • Attach files
  • Guest commented
    02 Feb 03:41

    I never get any of my lab reports or anything else posted anywhere. I have tried several times to sign up for Fresenius web and finally succeeding, logged off and right away tried to log in, sadly warnings came back: 1 said invalid e-mail address 2 invalid username 3 no account found, so I tried to set up account again since no account was found with my info only to be told an account with this info already existed, so tried logging in again and again I was told

    no account with that info was found. WHAT SHOULD I DO NEXT?

  • Admin
    AJ Boucher commented
    September 19, 2023 13:33

    Good morning. It typically takes 7-10 days for the full lab report to be available for download as all lab results must be finalized before the file is available. It looks like your most recent report is now available as of 9/19 can you confirm this? Thanks.