PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

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Call with a time for delivery

Everyone would benefit...I'm sick of sitting here ALL day waiting when I have no clue what time they r coming I can't do dialysis I can't do anything I am so sick of this..Before the Pandemic theu called every time the night before amd gave me a time frame people don't care anymore
  • Guest
  • Aug 30 2023
Please select the modality this idea applies to: All of the above
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  • Admin
    AJ Boucher commented
    August 31, 2023 12:11

    We appreciate your feedback. I have escalated this to the My Supplies team for them to look into. Since this would not be related to PatientHub I am going to close out the request here. If you have further concerns about your deliveries please call Customer Service for assistance: 1-800-323-5188.