PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.


Appointment Scheduler

It would be extremely helpful to schedule appointments, or at least communicate with the nurse/scheduler regarding appointments, through the app. Everyone is busy. I do not have time to play phone tag for a week.

  • Guest
  • Aug 6 2023
Please select the modality this idea applies to: All of the above
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  • Admin
    AJ Boucher commented
    August 07, 2023 12:02

    Thank you for your feedback. We are evaluating the ability to confirm and request changes to your appointments through the App but at this time we do not have a set release timeline. On the meantime patients doing home dialysis have the ability to send and receive messages from their nurse through the app. To send a message go to Messages in the menu and select New Message, once you send it will go to your nurse. Please note that this message system is for non emergency communication with your nurse. Let us know if you have any questions or concerns.