PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

If you are experiencing a technical issue with PatientHub, please report it to PatientHub support at 1-800-313-1143.


Unable to order manual supplies on line since hub update.

The old hub allowed ordering manual supplies. Been on hold for over an hour and a half to oder on phone.

  • Guest
  • Dec 10 2021
  • Call Tech Support
Please select the modality this idea applies to: CAPD (manual exchanges)
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  • Admin
    Jessica Ryter commented
    December 14, 2021 13:28

    Hello, we were able to look into your issue and confirm that the manual supplies should be available for you to order now. If you are still not able to see them, please contact PatientHub Support at (800) 313-1143.

  • Guest commented
    December 10, 2021 19:57

    Chip was supposed to fix this months ago, but still inop.