PatientHub Ideas

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A “Your session has timed out” message keeps popping up when I am trying to log in.

I have had the pop up 8 or more times while trying to log in. Then I have to start over. This shouldn’t be happening at all because I log off each time. It’s a nuisance and a waste of my time.

  • Guest
  • Dec 8 2021
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Please select the modality this idea applies to: CCPD (using a cycler)
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  • Admin
    Jessica Ryter commented
    December 14, 2021 14:00

    Hello, sorry you are experiencing this issue. Are you using PatientHub on the mobile app or on a browser? If you are using the mobile app, please try updating the app. If you are still having this issue, please report it to PatientHub Support at (800) 313-1143.

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