PatientHub Ideas

Please submit your ideas for improving the PatientHub here. Feedback should not include personal health information (PHI), product complaints, or technical issues. For clinical, technical, or other support, please visit the PatientHub Help Center for contact information.

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Be able to use Apple Safari OS to order supplies.

Apple computers come with Safari OS. Most Apple users use Safari OS and do not switch to another OS. I was just told that I can't place an order unless I switch to Google Chrome. No other site that I've gone to requires this. Seems kinda wierd, especially since you're using iPads.

  • Guest
  • Jan 5 2023
  • Resolved
Please select the modality this idea applies to: All of the above
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  • Admin
    AJ Boucher commented
    January 06, 2023 14:32

    Duncan I wanted to give you an update. I have spoken to our Supplies team and was told “The PatientHub web application is compatible with the latest versions of Chrome, Edge, Firefox, and Safari.” PatientHub will not work on Internet Explorer only. Thank you

  • Admin
    AJ Boucher commented
    January 05, 2023 15:17

    Duncan thank you for reaching out. I have reached out the supply team for more clarification. In the meantime if you down the PatientHub app you are able to submit supply orders directly through the App versus accessing PatientHub on the web.