PatientHub Ideas

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Please have the app send a notification to our text or email of record when new lab results or a new message comes in.

Having the most up-to-date information would be most useful for the patient and convenient for the staff overseeing the patient's data.
  • Guest
  • Dec 7 2022
  • Already exists
Please select the modality this idea applies to: All of the above
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  • Admin
    AJ Boucher commented
    June 13, 2023 16:28

    @Athyr3@gmail.com This seems to be a technical issue please contact our support team at 1 800-313-1143 to engage our support teams

  • Guest commented
    June 09, 2023 13:48
    Text notifications used to work but doesn't anymore. Labs pop in and I don't know about them.
  • Guest commented
    January 05, 2023 15:36

    Hello AJ Boucher, thank you for your note.

    I am not sure how I can help as the message about flow sheets was not from
    me and I have not encountered this issue myself.

    Good luck, I appreciate the notifications I get via the app that I opted in
    for under settings, so thank you for addressing the initial glitch in the
    system.

    Cheers, stay safe and have a nice day

    Ruth

  • Admin
    AJ Boucher commented
    January 05, 2023 15:08

    @Steve I have reached you to you via email to talk in more detail. PLease reach out to me at aj.boucheriv@freseniusmedicalcare.com

  • Guest commented
    December 16, 2022 21:15

    so…I’m reviving far too many messages regarding not submitting my flow sheet on YOUR schedule. Sometimes, if I go to bed later at night and consequently I’m not finished with my 3rd 3 hour drain by the time I’m getting text messages from you, and it is a disturbance that I don’t require. (Since I’ve NEVER missed filing a flow sheet…ever) So, if there is a way to turn them off, that’d be great! Also, I can, and do check my calendar quite frequently, so I don’t need daily reminders that I can start ordering at such and such a date… Wondering is there is a form where I could pick and choose exactly which notifications and reminders that I might fill in, I’m all ears!
    Thanks for allowing me to decide just how many I receive during day and night.

    Steve Ackerman

    sackvtnh@gmail.com

    603.359.8778



  • Admin
    AJ Boucher commented
    December 08, 2022 14:06

    Thank you for reaching out. you comment alerted us to a bug in the system that has been corrected you should receive text notifications going forward for Labs and messages from your RN.

  • Guest commented
    December 07, 2022 22:51

    Even when notification settings are checked, I have yet to receive any text
    messages regarding new lab results or messages